Tiktok18 Terms & Conditions — Complete Guide to Use

These Terms & Conditions form a legally binding agreement between tiktok18 (hereinafter referred to as the "Platform" or "we") and its users. These terms apply to the tiktok18 website, mobile application, and all of our services.

Tiktok18 is an internationally licensed online gaming platform. We offer slots, Live Casino, Sports Betting, crash games, and a wide range of other gaming entertainment. By using our services, you agree to the following terms:

• You are at least 18 years of age and legally eligible to participate in online gaming.
• You are using tiktok18 voluntarily and at your own discretion.
• All information provided at the time of registration is truthful, accurate, and complete.
• You agree to comply with any changes made to these Terms & Conditions.

These Terms & Conditions are available in both Bangla and English. In the event of any dispute, the English version shall be considered the authoritative text.

To use tiktok18, you must create a personal account. During registration, you are required to provide accurate and truthful information. tiktok18 reserves the right to close any account at any time if false or misleading information is found.

Registration Requirements:

• You must be a minimum of 18 years old — registration is strictly not allowed below this age.
• Each person may register only one account — multiple accounts using the same device, IP address, or payment method are not permitted.
• A valid mobile number and email address are required.
• The name on your account must match the name on your payment account.

KYC Verification Process:

Tiktok18 may verify your identity at any time. This process is known as KYC (Know Your Customer). You may be required to submit one of the following government-issued IDs for KYC verification:

• National ID Card (NID) — clear photos of both sides
• Photo of the main page of your passport
• Photos of both sides of your driving licence

Withdrawal requests may be on hold until KYC verification is complete. The verification process is typically completed within 24 hours.

All financial transaction rules on tiktok18 are clear and transparent. We support the most popular mobile banking methods in Bangladesh.

Important Deposit Rules:

• Deposits must be made only from a payment account registered in your own name.
• Deposits from third-party payment accounts are not accepted and any such transactions will be voided.
• Always use the correct reference number when making a deposit — an incorrect reference may delay the credit to your account.

Important Withdrawal Rules:

• Withdrawals can only be made to a payment method registered to your account.
• Large withdrawal requests may be put on hold if KYC verification has not been completed.
• If you withdraw while an active bonus is in place without meeting the wagering requirement, the bonus will be forfeited.
• Tiktok18 reserves the right to carry out additional verification on suspicious transactions.

Tiktok18 regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own specific conditions that must be fulfilled. The general rules below apply to all promotions:

• Each bonus has a specific wagering requirement, which typically ranges from 10x to 40x.
• Wagering requirements must be met within a specified time limit — bonuses will be forfeited if the requirement is not fulfilled in time.
• Bonus funds cannot be withdrawn directly — only winnings generated after completing the wagering requirement are eligible for withdrawal.
• Each person may benefit from a promotion only once.
• The welcome bonus is available to new members only and can be claimed once on the first deposit.
• Tiktok18 reserves the right to set or modify bonus eligibility criteria at any time.
• Tiktok18 reserves the right to void any bonus credited in error due to a technical fault.

Full terms for specific promotions can be found on the relevant offer page. If you have any questions, contact support before claiming a bonus.

All games on tiktok18 are powered by RNG (Random Number Generator) technology, meaning every game outcome is entirely random and not predetermined. Our gaming software is regularly audited by international testing agencies.

• Game outcomes cannot be influenced by any player, operator, or third party.
• RTP (Return to Player) information for each game is available in the game's info section.
• Tiktok18 reserves the right to void the results of any game affected by a technical error.
• If your internet connection drops, game results will be saved on the server and can be viewed once you reconnect.
• Sports Betting results are verified against official sources.

The following activities are strictly prohibited on tiktok18 and will result in account closure and forfeiture of funds:

• Creating or operating multiple accounts.
• Creating accounts or conducting transactions using another person's details.
• Exploiting system vulnerabilities or technical glitches to gain an unfair advantage.
• Using bots, automated software, or artificial intelligence to play games.
• Collusion — cooperating with other players to gain an unfair advantage.
• Using tiktok18 for money laundering purposes.
• Engaging in offensive, threatening, or hateful behaviour on the platform.
• Submitting fraudulent payment slips or documents.

Tiktok18 may suspend or close an account under the following circumstances:

• If evidence of a terms violation is found.
• Providing false or inaccurate information during KYC verification.
• If the account has been inactive for an extended period (more than 360 days).
• When required by a court order or law enforcement authority.
• If a self-exclusion request is made.

If you wish to close your account yourself, please contact our support team. Any pending withdrawals will be processed before the account is closed, unless the closure is due to a breach of these Terms & Conditions.

Tiktok18 accepts no liability for the following:

• Delays to games or transactions caused by internet disconnection or technical issues.
• Losses caused by issues with third-party software or payment gateways.
• Loss of account access due to user negligence or error.
• Any loss resulting from sharing your account details with others.
• Financial losses from gaming — gaming is entirely a personal decision and any risk is the user's own.

In no event shall tiktok18's total liability exceed the value of the transaction in question. This limitation applies to the fullest extent permitted by law.

Tiktok18 places the highest priority on protecting your personal information. We follow international data protection standards. Full details on how your data is collected, stored, and used can be found in our Privacy Policy available on the page.

• Your personal information is never sold to third parties.
• Information may be shared with authorities when required by law.
• All data is protected by SSL encryption.
• To request deletion of your data, please contact our support team.

Tiktok18 believes gaming is a form of entertainment — not a way to make money. We encourage all users to play responsibly, and to support that, we provide the following tools:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Betting Limits: Set a maximum stake amount per bet.
• Time Limit: Set a daily limit on how long you play.
• Cooling-Off Period: Temporarily block your account (24 hours to 6 months).
• Self-Exclusion: Permanently close your account at your own request.

For more information and support on gaming addiction, visit our Responsible Play View page.

If you have a dispute or complaint, please follow the steps below:

• Step 1: Contact our support team via live chat or email — most issues are resolved within 24 hours.
• Step 2: If you are not satisfied with the support team's resolution, submit a formal complaint — we will respond within 72 hours.
• Step 3: If no resolution is reached between both parties, the matter will proceed through international arbitration.

The relevant account or transaction may be temporarily suspended during a dispute. tiktok18's final decision is binding under the terms of this agreement.

Tiktok18 reserves the right to modify, amend, or update these terms and conditions at any time. For significant changes, we will notify users in advance via their registered email or a platform notification.

• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you may request account closure.
• The date of the latest update will always be shown at the top of this page.

We recommend visiting this page regularly to stay up to date with the latest version of our Terms & Conditions.